Finding a good tradesperson is one of the most important โ and most stressful โ parts of any home renovation. A skilled, reliable contractor can make a renovation run smoothly and on budget. The wrong contractor can turn a straightforward project into a nightmare that costs far more to fix than it would have to do properly in the first place.
This guide walks you through exactly how to find, vet and manage tradespeople for your home renovation.
Where to find tradespeople
The best tradespeople rarely need to advertise. They stay busy through word of mouth and repeat business. That's why personal recommendations are still the most reliable way to find good contractors.
Personal recommendations
Ask friends, family and neighbours who have had similar work done recently. A recommendation from someone whose work you've seen in person is worth far more than any online review. Ask specifically: Would you use them again? Did they stick to the quoted price? Did they finish on time?
Online directories
When personal recommendations aren't available, these platforms offer some level of vetting:
- Checkatrade: Trades are vetted before joining and reviews are verified. One of the most widely used platforms in the UK.
- TrustMark: Government-endorsed scheme. Registered trades have been vetted for quality and compliance.
- Which? Trusted Traders: Thorough vetting process including customer references and financial checks.
- MyBuilder: Post your job and receive quotes from local tradespeople.
- Rated People: Similar to MyBuilder โ good for getting multiple quotes quickly.
Local Facebook groups
Community Facebook groups and Nextdoor can be excellent sources of local recommendations. Search for your area's group and ask for recommendations โ you'll usually get honest responses from people who have used contractors directly.
When asking for recommendations, be specific about the type of work you need. A great kitchen fitter may not be the right person for a bathroom renovation. Always ask if the person recommending them has had similar work done.
How to vet a tradesperson
Finding a name is just the first step. Before inviting anyone to quote, do your due diligence.
Check their qualifications and registrations
For regulated trades, certification isn't optional โ it's a legal requirement:
- Gas work: Must be Gas Safe registered. Check their registration at gassaferegister.co.uk
- Electrical work: Must be registered with a Part P competent person scheme โ NICEIC, NAPIT or ELECSA
- Oil heating: Must be OFTEC registered
For unregulated trades like general building, joinery and plastering, look for membership of trade bodies such as the Federation of Master Builders (FMB) or the Chartered Institute of Building (CIOB). These aren't legal requirements but indicate a commitment to professional standards.
Check their insurance
Any reputable tradesperson working in your home should carry:
- Public liability insurance: Covers damage to your property or injury to a third party
- Employers' liability insurance: Required by law if they employ anyone
Ask to see proof of insurance and check the policy is current. A contractor without insurance is a serious risk โ if something goes wrong, you could be liable.
Ask for references
Don't just read online reviews โ ask for contact details of two or three recent customers with similar projects. Speak to them directly and ask:
- Was the work completed on time and on budget?
- How did they handle problems when they arose?
- Was the site kept tidy and secure?
- Would you use them again?
If a contractor is reluctant to provide references, that tells you something.
Be wary of contractors who: ask for large upfront cash payments, offer unusually low quotes, can't provide proof of insurance or registration, pressure you to decide immediately, or are reluctant to put anything in writing.
Getting and comparing quotes
Always get a minimum of three quotes for any significant piece of work. This gives you a realistic sense of market rates and helps you identify outliers โ both suspiciously cheap and unnecessarily expensive.
How to get accurate quotes
The accuracy of your quotes depends on the quality of your brief. Before inviting anyone to quote, prepare:
- A detailed scope of works โ every task you expect the contractor to complete
- Drawings or sketches where relevant
- Specifications for key materials if you have preferences
- Your expected start date and timeline
What a good quote looks like
A professional quote should be itemised, showing the cost of labour and materials separately for each element of the work. It should state whether prices include VAT, what is and isn't included, and any assumptions made. A single lump sum with no breakdown is not a proper quote.
When comparing quotes, the lowest price isn't always the best value. Consider the contractor's experience, their understanding of your brief, how detailed and professional their quote is, and how comfortable you feel working with them. You'll have them in your home for days or weeks.
Agreeing terms before work starts
Never start work on a handshake. Before any contractor begins, agree in writing:
- The full scope of works
- The total price and what it includes
- A payment schedule
- The expected start and completion dates
- How changes to scope will be handled and priced
- Who is responsible for obtaining building regulations approval
- What happens if there are defects after completion
For larger projects, consider using a standard building contract such as those produced by the JCT (Joint Contracts Tribunal). For smaller jobs, a detailed written quote accepted in writing provides reasonable protection.
Payment schedules
Never pay the full amount upfront. A fair payment schedule typically looks like:
- 25% deposit on signing
- 25% at start of works
- 25% at an agreed milestone
- 25% on satisfactory completion including snagging
Retaining 10-25% until snagging is complete gives you leverage to ensure any defects are fixed. Once the final payment is made, you lose that leverage.
Keep all your contractor details in one place
RenovateIQ Pro lets you store names, trades, phone numbers, emails and notes for every contractor on your project.
Download Free on the App StoreManaging contractors during the project
Finding a good contractor is just the beginning. How you manage the relationship during the project makes a significant difference to the outcome.
Communicate clearly and regularly
Hold a brief site meeting at the start of each day or week to review progress, flag any issues and confirm what's happening next. Keep a written record of key decisions and any changes agreed โ a simple WhatsApp thread or email chain is fine.
Deal with problems promptly
Don't let issues fester. If you're unhappy with something, raise it immediately. The longer a problem is left, the more costly it becomes to fix โ and the more tension builds on site. A professional contractor will welcome clear feedback and address issues promptly.
Keep a snagging list from day one
Note every imperfection as you notice it โ don't wait until the end of the project. By the time the contractor is finishing up, a long list of snags is demoralising and harder to resolve. Raising issues as they occur keeps the site standard high throughout.
Finding reliable tradespeople takes effort, but it's effort that pays dividends throughout your renovation. The contractors who deliver on time, on budget and to a high standard are the ones who will become your go-to team for every future project โ and who you'll recommend to everyone you know.
RenovateIQ helps you keep all your contractor details, notes and contact information in one place throughout your renovation. Download it free and take the stress out of managing your building team.